Privacy Policy
How we collect, use, and protect your personal information
Introduction
GO Transit Pet Travel Guide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
This informational website provides guidance about traveling with pets on GO Transit services operated by Metrolinx. We are not affiliated with or operated by Metrolinx or GO Transit. For official GO Transit privacy policies, please visit gotransit.com/en/privacy.
By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- Device Information: Browser type and version, operating system, device type
- Usage Data: Pages visited, time spent on pages, referring website addresses
- Technical Data: IP address (anonymized), cookies, and similar tracking technologies
Information You Provide
We do not require you to create an account or provide personal information to use this website. However, if you contact us directly, we may receive additional information such as:
- Your name and email address (if you contact us)
- The contents of your message or inquiry
- Any other information you choose to provide
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our website: Ensuring our content displays correctly and loads efficiently
- To improve our website: Understanding how visitors use our site helps us improve the user experience
- To analyze usage patterns: We use anonymized analytics to understand traffic patterns and popular content
- To respond to inquiries: If you contact us, we use your information to respond to your questions
- To comply with legal obligations: We may use your information as required by applicable laws and regulations
Cookie Policy
Cookies are small text files stored on your device when you visit a website. We use cookies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website. These are used to collect anonymized data about page views and user behavior.
- Preference Cookies: Remember your choices and preferences, such as cookie consent settings.
Managing Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All: Enables all cookies including analytics and preference cookies
- Reject All: Disables all non-essential cookies. Only essential cookies required for basic functionality will remain active.
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete some or all cookies
- Block cookies from being set
- Set preferences for certain websites
Cookie Consent
Your cookie preferences are stored locally on your device for 365 days. The cookie consent banner only appears on the homepage and only once until your preferences expire or you clear your browser cookies.
Third-Party Cookies
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate data with:
- Analytics Providers: To help us understand website usage patterns
- Hosting Providers: Our website hosting service may have access to server logs
We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You can request information about what personal data we hold about you
- Right to Correction: You can request correction of inaccurate personal data
- Right to Deletion: You can request deletion of your personal data in certain circumstances
- Right to Object: You can object to certain types of data processing
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure.
Our security measures include:
- Secure HTTPS connections for all website traffic
- Regular security updates and monitoring
- Limited access to any personal data collected
- Data minimization practices - we only collect what is necessary
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Updating the "Last Updated" date at the bottom of this page
- Posting a notice on our homepage for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@gopettravel.info
- Website: Contact Page
For questions about official GO Transit privacy practices, please contact GO Transit directly:
- GO Transit Customer Service: 416-869-3200
- Website: gotransit.com/en/privacy
Last Updated
This Privacy Policy was last updated on January 22, 2026.